Kedai Emas Sayang shall provide our customers with a secure and convenient experience.
It is for this reason we created this FAQ page to answer common questions.
FAQ – Your Questions Answered
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How long does the gold buying process take?
The whole process only takes up to ten minutes. We test and weigh the gold in your presence then make you an offer. We write up the receipt and pay you cash on the spot.
How Do I Know You Will Pay More Than Other Gold Buyers?
We are sure you will, and recommend you do, research gold buyers before selling your valuable items to see who is offering the highest prices.We recommend you pick one of the items you are selling and call several gold buyers to get a price quote and compare with our LIVE gold price in our webpage.
How are my items tested?
We shall perform visual tests, chemical tests and density meter tests. This testing method is the most accurate way to identify the quality of precious metals, and will help ensure you are getting paid for your gold.
How do I know Kedai Emas Sayang is safe?
We pride ourselves on our reputation as a leader for over 10 years in the gold jewelry business. As part of our goal for transparency and our pledge of trustworthiness, we make all the testing and weighing in front of the customer.
Can You Remove My Gemstones?
We are happy to remove all gemstones at no charge.
Do you pay for gold plated and costume jewellery?
No…We only buy Gold Items !!
What happens after I sell my scrap gold and have been paid?
Once sold to us, your gold jewelry will be melted. Then the precious metals will be reclaimed, refined and recycled.
Why should I sell my scrap or unwanted gold today?
There has never been a better time to sell unwanted or broken gold jewelry. Gold prices are near all time highs!
What Type Of Items Does Kedai Emas Sayang Buy?
Kedai Emas Sayang buys any type of gold (9999, 999, 916, 835, Paun, 750, 585 ). We buy Gold Bracelets,Gold Earings,Gold Necklaces,Gold Rings,Old Gold,Gold Jewelry, Gold Bar, Gold Coins, Gold Watches, Scrap Gold, and many other items.
What do i need to sell my gold?
The law states you must be 18 years or over to sell your gold (Need to have your IC)
And make sure you are the owner of the gold jewellery. (Not Stolen Goods)